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New Patients

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Welcome to TruVision

What to Know Before Your First Visit

At TruVision Eye Care, we aim to make your experience as smooth and efficient as possible. To streamline your first visit, we encourage all new patients to complete the necessary intake forms ahead of time by using the links provided above. This allows us to provide you with a more personalized and timely appointment.

About Pupil Dilation

As part of a comprehensive eye exam, we may perform pupil dilation using eye drops to thoroughly assess the internal health of your eyes. This is essential for detecting conditions such as glaucoma, macular degeneration, diabetic retinopathy, and ocular melanomas—many of which can impact long-term vision.
Please note: dilation can cause temporary blurry vision and light sensitivity lasting 4–6 hours. If any medical eye conditions are found during your exam, your medical insurance will be billed accordingly. If you’re uncomfortable driving afterward, please arrange for transportation. Alternatively, we offer OPTOS retinal imaging—an advanced, non-dilated option for evaluating retinal health.

What to Bring

To ensure a thorough and accurate evaluation, please bring the following items to your appointment:

  • All eyeglasses and contact lenses you currently wear (including sunglasses)
  • A list of current medications
  • Your medical and vision insurance cards
  • A valid photo ID

This information helps our doctor assess any vision changes and make the most precise recommendations possible.

Arrival & Appointment Policy

We kindly ask that you arrive 10 minutes early to allow time for check-in and pre-testing. To respect all patients’ time, we do require 24 hours’ notice for cancellations. Missed appointments may incur a $75 no-show fee.

For questions about your first visit or to schedule an appointment, feel free to call— we’re here to help!

Focused on Feedback

What our guests are saying about the TruVision experience

I usually have a hard time with eye exams. The docs get frustrated and I end up with a prescription that doesn’t work and I’m left unable to see properly. That did not happen here today. The doc was amazing and very knowledgeable in her field. The prescription I got has me seeing 20/15 which is better than normal!

Sinastra J.

★★★★★

Dr Kim and staff are very kind! The process and exam was relatively pain-free! Just be sure to check insurance coverage, they were also kind and patient in explaining the costs. My favorite experience so far.

S. M.

★★★★★

I’ve been coming to this place for annual eye exams and absolutely great customer service during my exam and at the front desk. The online check in forms make the visit go smoother and the text reminders for appointments are helpful and make it easy to reschedule without any issues. They have been great at explaining what my vision insurance will cover and drafting quotes to let me cost compare different lens options.

Joyce

★★★★★

I’ve been coming to this place for annual eye exams and absolutely great customer service during my exam and at the front desk. The online check in forms make the visit go smoother and the text reminders for appointments are helpful and make it easy to reschedule without any issues. They have been great at explaining what my vision insurance will cover and drafting quotes to let me cost compare different lens options.

Joyce

★★★★★

Always a great experience at TruVision. The receptionist and LensCrafters staff are all genuinely kind and helpful. Dr. Tiffany is awesome. Never rushes you. I've been going there for several years.

Logan B.

★★★★★

Dr. Tiffany Kim has done an amazing job as always I highly recommend her, I have been going to her for a couple of years now she’s also great with children. The staff at this location are very nice.

Jamell G.

★★★★★